Terms & Conditions

Effective Date: August 1st, 2025

Welcome to Casa Palma. By accessing or purchasing from this website, you agree to the following Terms & Conditions. Please read them carefully.

1. General Use

Casa Palma, including its sub-brands (Palma Escapes, Palma Glow, Palma Club), operates this website to provide travel offers, wellness beverages, apparel, and lifestyle products.
By using this site, you agree to comply with these Terms & Conditions and all applicable laws.
We reserve the right to update or change these terms at any time.

2. Travel Services (Palma Escapes)

All travel offers are subject to availability and may change without notice.
Pricing, promotions, and availability are only guaranteed once confirmed at the time of booking.
Casa Palma acts as an independent reseller of accommodations and is not responsible for the performance or quality of third-party resorts, hotels, or services.

3. Wellness Products (Palma Glow)

Any nutritional or wellness claims are provided for informational purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.
Please consult with a qualified healthcare professional before using any of our products if you have health concerns or dietary restrictions.
Allergen information is provided to the best of our knowledge but cross-contamination may occur in production.

4. Lifestyle Products (Palma Club)

Product descriptions and images are provided as accurately as possible, but slight variations in color, design, or sizing may occur.
Casa Palma is not responsible for wear, misuse, or damage after purchase.

5. Payments & Orders

All purchases must be paid in full at the time of ordering.
Prices are listed in CAD unless otherwise stated.
We reserve the right to refuse or cancel any order due to errors, suspected fraud, or stock unavailability.

6. Refunds & Cancellations

Travel bookings are typically final sale and non-refundable unless otherwise stated.
Wellness and lifestyle products may be eligible for return or exchange under our [Return Policy]. Please see product-specific details.

7. Intellectual Property

All content on this site (logos, text, graphics, product images) is the property of Casa Palma and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Casa Palma is not liable for any damages arising from the use or misuse of its products, services, or third-party offerings.
Use of travel services, wellness products, and lifestyle goods is at your own risk.

9. Governing Law

These Terms & Conditions are governed by the laws of [Your Province/State, Country]. Any disputes will be handled in that jurisdiction.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:
📧 info@elitevacationconcierge.com